Water Dept.

Your Annual Drinking Water Quality Report is available at: www.healthy.arkansas.gov/eng/ccr/191.pdf
Just click the link below to view the report.
Copies are also available upon request from our office.

DRINKING WATER QUALITY REPORT

Greenbrier City Services
Returned Checks Policy

To establish a procedure for the notification and collection of funds on returned checks and/or Automated Clearing House (ACH) payments to Greenbrier City Services (GCS).
1. First returned check or ACH payment within a one (1) year period:
Customer is sent a letter that states they will have ten (10) days from the date of the letter to remedy returned check or ACH payment. GCS will accept cash, cashier’s check or a money order for resolution of returned check or ACH payment. Customer is assessed a returned check fee in the amount of thirty dollars ($30.00). In the event the customer does not take appropriate action to correct with the ten (10) day period, customer’s service(s) will be disconnected for non-pay. If the service is disconnected for non-pay applicable service fees will apply. If customer does not remedy returned check or ACH payment and is disconnected for non-pay, a certified letter is mailed to customer giving them ten (10) days from the date of the letter to make final restitution. Greenbrier Police Department for prosecution.
ii. If the return is on an ACH payment, the information may be turned over to Greenbrier
Police Department for prosecution.
customer is automatically disconnected the same day or the next business day without
notice if the account is past due.Applicable service fees will apply.
them ten (10) days from the date of the letter to make final restitution.If customer
does not correct the situation, the returned check is turned over to the Greenbrier Police
Department for prosecution.
       a. Customer will be disconnected without written notice if a check is returned that was
            made payable to GCS for payment of customer’s connection fee or deposit.
       b. Customer will be disconnected without notice if a check is returned that was made
             payable to GCS for restoration of utility services as a result of non-payment.
       c. No extensions are granted on a returned check or a returned ACH payment.

Approved by City Council - September 5, 2017
Effective date – September 5, 2017

Questions?
Please CLICK HERE first

For other questions, please call (501) 679-3014

Pay Your Water Bill By Phone:
855-4TELPAY (855-483-5729)
Code ID: 7205811

Pay Your Water Bill by Auto Draft:
Print out the Automatic Bank Withdrawal Form
fill out and mail to:
Greenbrier Water Department
PO Box 415
Greenbrier, AR 72058